Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of xia l

xia l

September 24, 2025

5  out of  5
rating by xia l
"今天我愉快访问了Cheryl Ching, 非常感谢她们每一位的热情和专业, 特别是Marie非常耐心的帮助!再次感谢!"
We responded:
"Thank you Xia for your kind review. We were glad we could help you! "
Profile photo of Naseem Coates

Naseem Coates

April 30, 2025

5  out of  5
rating by Naseem Coates
"My family and I have had the pleasure of being with Cheryl Ching's State Farm office for the past ten years. As we relocate out of state, I wanted to share my appreciation. Cheryl’s team has consistently provided excellent service, competitive rates, and reliable coverage. I especially want to recognize Sharyn Kawamura as she is always helpful and responsive."
We responded:
"Hi Naseem, thank you for being our customer for many years. We will miss you! We wish you the best with your new home! I will tell Sharyn about your kind words! Cheryl"
Profile photo of MyMakayla7

MyMakayla7

March 30, 2024

5  out of  5
rating by MyMakayla7
"Been with Cheryl Ching of State Farm for over 25 years. I can write a long story about how amazing shes been in taking care of my business and personal insurance. So I’ll make it short. Thank you for everything you do for me and my company 🙏🏼"
We responded:
"Thank you George so much for being a loyal customer with our office! If you are in the neighborhood, please stop by so we can catch up. "
Profile photo of Jessica Baranda

Jessica Baranda

March 16, 2024

5  out of  5
rating by Jessica Baranda
"Cheryl and her team are always quick to respond, very helpful, and great to work with. It is so reassuring to have an agent that we know has our best interests in mind."
We responded:
"Hi Jessica, Thank you for your great review! My team and I work hard to take care of our customers. "
Profile photo of robert bosch

robert bosch

March 13, 2024

5  out of  5
rating by robert bosch
"I appreciate Julie's efforts in maintaining and optimizing my insurance policies at State Farm. She has offered proactive recommendations and great follow-up service. 5 stars!"
We responded:
"Hi Robert, Thank you for the great review! Julie is an amazing team member and always puts the customers first! Thank you, Cheryl Ching"
Profile photo of bubba Tennessee

bubba Tennessee

June 6, 2023

5  out of  5
rating by bubba Tennessee
"One of the best insurance agencies I have dealt with. Both Cheryl and Sharyn in the office are professional and helpful. Thanks"
We responded:
"Hi Bubba Tennessee, Thank you for your review. Call us, so I can thank you in person. Warm Regards, Cheryl Ching"
Profile photo of David Javier

David Javier

May 17, 2023

5  out of  5
rating by David Javier
"I called Cheryl’s office and received the documents I needed very quickly. The staff is kind and consistently remember their customers"
We responded:
"Thank you David! Let us know if you need anything else. Great job dancing for the Warriors!"
Profile photo of Julie Henney

Julie Henney

May 10, 2022

5  out of  5
rating by Julie Henney
"I've been a client of Cheryl Ching's State Farm office for over 30 years (all the way back to when her father ran the business) with multiple types of policies. I can't say enough spectacular words of praise for her and her staff's professionalism, competence, and friendliness. They've never been too busy to answer a question, have never been anything but patient when explaining the finer points of a policy, have handled all transactionsk quickly and efficiently. I highly recommend Cheryl!"
We responded:
"Thank you Julie for your kind words. Good luck with your new venture! We will miss you!"
Profile photo of susan waxman

susan waxman

March 17, 2022

5  out of  5
rating by susan waxman
"I highly recommend Cheryl Ching of State Farm Insurance. Cheryl has consistently provided a high level of service over several years in many different capacities. She is professional, detail-oriented and creative in her approach to solving challenges."
We responded:
"Thank you Susan for your kind review! We do our best to take care of our customers. Thank you for your loyalty to our office."
Profile photo of Brian Watson

Brian Watson

September 23, 2021

5  out of  5
rating by Brian Watson
"I have been a customer of Cheryl Ching's State Farm office for more than 7 years, and I have life, auto, and home policies through State Farm. Cheryl and her staff are always quick to respond to my insurance policy questions or requests and help me through policy changes as my insurance needs change. Fortunately, in all of this time I have only had one claim, but the office helped me through that process as well and made things as seamless as possible."
We responded:
"Thank you for being our customer! We'll continue to do our best to take care of your insurance needs."
Profile photo of Cherine Benedetto

Cherine Benedetto

August 4, 2021

5  out of  5
rating by Cherine Benedetto
"If you need auto insurance, homeowner insurance, life insurance, and more - Cheryl is the BEST agent in Cupertino and the Bay Area! She is wonderful to have on your side. She is very knowledgeable and takes the time to get to know you and your family. I always feel welcomed and cared for when talking to her. Do yourself a favor and call her now! You will be thankful you did."
We responded:
"Thank you for your review! I totally enjoyed working with you!"
Profile photo of Diane Doolittle

Diane Doolittle

July 7, 2021

5  out of  5
rating by Diane Doolittle
"I have been with Cheryl Ching's office for a few decades now and have multiple policies with her and State Farm. Cheryl and Sharyn are my primary contacts and you won't find anyone more knowledgeable, responsive and patient to work with regarding the full gamut of your insurance needs than these two. EVERYONE in the office is responsive and personable and truly care about their customers' needs. With the few claims I've had to file over several years, Cheryl, Sharyn and team have been extremely helpful and supportive with navigating the claims process. Their attention to detail is phenomenal. I highly recommend Cheryl Ching, Sharyn Kawamura and this entire team at State Farm. LOVE THEM!"
We responded:
"Hi Diane, thank you so much for your kind words. Enjoy your family in Illinois!"
Profile photo of TIFFANY SILVA

TIFFANY SILVA

May 5, 2021

5  out of  5
rating by TIFFANY SILVA
"State Farm insurance from my experience really cares about the consumer. My agent Cheryl and her staff (Julie and David) are efficient, responsive and professional. Highly recommend Cheryl chings’ branch."
We responded:
"Thanks Tiffany for your kind review! My team and I are always here to help you."
Profile photo of Bill Xu

Bill Xu

February 8, 2019

5  out of  5
rating by Bill Xu
"Our car could not start.Nancy from this office helped to arrange everything to have our car towed to repair shop. Appreciate all her professional work!"
We responded:
"Thank you Bill for your review. I will let Nancy know that you appreciate her help getting you a tow company. If you have need any other help with your Auto Insurance, let us know. Warm Regards, Cheryl Ching"